True Technology Pricing Guarantee
We aim to offer fair, competitive pricing. Where we display a compare-at price, it reflects a genuine comparison — not an artificial discount designed to create urgency.
If you find the same product available from a legitimate Australian retailer at a lower total comparable price, we'll aim to match or beat it where commercially practical.
What counts as a comparable price
- Identical product — same model and variant
- Same condition (new, not refurbished or used)
- A legitimate, authorised retailer
- Comparable shipping costs to your location
- Comparable taxes and duties included
- Comparable warranty and return terms
What we don't promise
- We don't promise to always be the cheapest on every product.
- We don't match auction sites, marketplaces, or unauthorised sellers.
- We don't match clearance, liquidation, or membership-only pricing.
- We don't make blanket percentage-cheaper claims.
How to request a price match
Contact our support team with a link to the competitor's product and the total price you've found. Our team will review the comparison and respond as soon as practical.
We reserve the right to verify the comparison before matching. This guarantee operates alongside your rights under Australian Consumer Law and does not limit them.
