Terms of Service

Welcome to True Technology. These terms govern your use of our website and the products and services we offer. By browsing, creating an account, or placing an order, you agree to these terms. About True Technology - True Technology is an Australian-owned technology retailer. - We source products through vetted suppliers and offer them with fair, transparent pricing. - We pledge a share of our annual net profits to registered charities nominated by our customers. Using the store - You agree to provide accurate and current information for orders and accounts. - You must be at least 18 years old, or be purchasing with the consent of a parent or guardian. - Prices are in Australian dollars (AUD) and include GST where applicable, unless otherwise stated. - We reserve the right to refuse or cancel an order where there is a pricing error, suspected fraud, a supply issue, or a product that does not meet Australian compliance requirements. - We may update or modify these terms at any time. Continued use of the store after changes constitutes acceptance of the updated terms. Orders and fulfilment - Orders are accepted when payment is confirmed. See our Orders & Fulfilment policy for details on how we process and dispatch orders. Shipping - Shipping estimates are provided per product and at checkout. Estimates are not guaranteed delivery times. See our Shipping policy for full details. Returns and refunds - Our returns policy works alongside your rights under Australian Consumer Law. See our Returns & Refunds policy. Privacy - We respect your privacy and only collect information necessary to operate the store and fulfil orders. See our Privacy Policy. Contact - You can reach us at sales@truetechnology.com.au or 0492 855 739. See our Contact Us page. Australian Consumer Law - Our goods come with guarantees that cannot be excluded under Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.